Application Metering Plug-in causing the Symantec Management Agent SMA to crash - causes varied.
The symptoms are the same in that the Symantec Management Agent will crash anywhere from immediately upon start to within a minute. In some cases the crash messages will reference the AeXNSSurrogateHost32 process.
This is a known issue.
A point-fix has been released for this issue. This point-fix is for version 7.5 SP1 HF3. You will need to upgrade to this version before applying this fix.
**This fix will also be included in 7.5 SP1 HF5.
HOW TO INSTALL THIS POINTFIX
Inventory Solution 7.5 SP1 HF3