Enrollment of device is failing in Symantec Mobile Management.
Upon enrollment user is prompted for credentials and MDM installation begins.
Installation fails with "Network Error Occurred" message.
Error On the device shows "Network Error Occurred".
Following error can be found in the device logs:
SCEP server is not functioning properly or cannot be reached.
SCEP server requires 2 certificates to be present on the server running NDES services.
If any of those certificates expires, NDES services will not be able to run.
To renew CEP certificate do the following:
Due to Microsoft specification, Exchange Enrollment Agent certificate cannot be renewed using this procedure.
To renew Exchange Enrollment Agent certificate, follow Microsoft KB article 2712186.
Restart IIS or restart the server.
You should now be able to access SCEP server using the following link:
Symantec Mobile Management 7.2 (all versions)
iOS (all versions)