Symantec Management Agent fails to install because the windows common folder points to wrong location
The registry on the client machine had been altered and had the wrong location for the Common Files directory. It was pointing at 'C:\Windows\Program Files\\Common Files'
Navigate to HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Windows\CurrentVersion
- Edit the 'CommonFilesDir' string
- Put this back to the default location which should be 'C:\Program Files (x86)\Common Files' for Windows 7 x64
Windows 7 x64