The incident timestamp is showed incorrectly. It shows a different time than the Operating System, for example, 8 hours ahead.
The issue is probably related to a problem with the jre (not Vontu) not being able to read the registry properly for the time under certain conditions.
You have to reset the time by un-checking Daylight savings and then checking it again, at that time the registry was put in a state that was readable by the jre when we restarted the Vontu services.
You can check out the following link for more info about the problem described above:
From this article, the workaround is:
* Changing date/time manually and then changing back to original correct time.
* Changing timezone and then back to original one.
* Requesting automatic time update from time server.
Here the steps to solve the issue:
The following information replaces the previous workaround, fixing definitely the problem.
In November 2011 Java release this tool to fix the problem:
Please install the patch for Java on each DLP server to update the time-zone in java. Then reboot the servers and the problem will be fixed.