After creating a custom resource using CMDB Solution 7.5, when looking under Default in Organizational Views and Groups, custom resources do not appear.
Product defect, Etrack TECH218064.
Normally, the Filter button is use on the Default organizational view. This enables the user to select custom resources and any out of box resources that do not normally show up in the asset list in organizational views. However, the specified name doesn't appear. Instead, the custom resource is found as named "New Resource Type".
This is a product defect that is scheduled to be corrected in a future version of CMDB Solution.
The following workaround can resolve this:
Custom resources cannot be found in the Symantec Management Platform Console
Symantec Management Platform versions 7.5 and 7.5 SP1
CMDB Solution versions 7.5 and 7.5 SP1
This also occurs in older versions of Symantec Managment Platform 7.1/CMDB Solution 7.1, but is resolved with its v9 patch.