This covers backing up and restoring both the ADAM and SQL for CCS. This is for existing CCS environments that have data collected.
For backup and restoration of a new CCS deployment refer to HOWTO76929.
Backup CCS ADAM DB with dsdbutil.exe in windows 2008 and 2008 R2 server.
Restoring CCS ADAM if backup is performed with dsdbutil.exe on windows 2008 and 2008 R2
IMPORTANT NOTE: When restarting the SymantecCCS service, if you receive error "Windows could not start the SymantecCCS service on local computer. 0xc0000001; 0xc0000001"
Note: If the ADAM and SQL backups were not performed at the same time they can still be used but orphaned data may occur. When the SQL backup is newer than the ADAM, the SQL will have records that are not associated with GUIDs in ADAM. When the ADAM is newer there will be GUIDs that do not have any data associated with them. Either scenario will not prevent CCS from starting from the restore. However, in either case any data collected after the oldest backup (ADAM or SQL) would be lost.