You want to learn about the Symantec Mobile Management User Self Service Portal to perform self-service management tasks on your mobile devices using the user portal.
The User Self Service Portal provides mobile device self service, allowing you to manage and administer your devices without using the Symantec Mobile Management console. The self service portal is accessed using any browser. The user portal is accessed inside your corporate network.
The management tasks or actions that you can perform on your devices include:
To login to the user portal:
To view information about a device:
To lock a device:
To wipe a device:
Note: If you don’t see the wipe action in Available Actions on the Actions tab, but need to wipe your device because it is lost, contact your help desk for assistance.
To get the latest policies for a device:
To reset your passcode:
To locate a lost device with map:
Note: If you don’t see the Location tab or if location sharing is turned off on you device, contact your help desk for assistance.
To remove a device from management (removes device/server membership):