When trying to enter the name of the Analysis Server (SSAS) into the IT Analytics Configuration page, the error "Analysis Sever 'server name' does not exist." occurs, where 'server name' is the expected name of the server that has SSAS installed and working.
Analysis Server 'server name' does not exist.
The SSAS does not exist or the Symantec Management Platform Server (SMP) is unable to access the SSAS on the network.
IT Analytics requires an SSAS to function, along with a Microsoft SQL Reporting Server (SSRS). If the user has not yet set these up, they must be installed, configured and working before trying to use IT Analytic with them.
Use the following troubleshooting steps to help determine what the issue is, where:
Error "Analysis Server 'servername\instance' does not exist" occurs when clicking on the Verify Connection button in IT Analytics when ports 2382 and 2383 are blocked
Error "The remote name could not be resolved" occurs when trying to access IT Analyics Configuration
How to install, configure and troubleshoot IT Analytics