This document outlines the best practices to upgrade to ITMS 7.1 SP2 – MP1.1.
NOTE: If you are not currently running ITMS 7.1 SP2, you must upgrade to this version prior to installing MP1.1. For information on upgrading to SP2, click here.
Ensure you are logged onto the server as the Application Identity user account. You can verify the Application Identity user account in the console under Settings > All Settings and then navigating to Settings > Notification Server > Notification Server Settings.