Endpoint Status pie chart on the Home screen of Symantec Endpoint Protection Manager (SEPM) console 12.1 does not appear and shows Red x.
In 12.1 SEPM, the process used to open the links from the Security Response panel (or any other web links) is "IeEmbed.exe"
Instead of Internet Explorer as in SEP 11.0.x
Follow the Steps provided below:
1) Remove the Proxy settings from SEPM :
Login to SEPM
Click on Admin TAB
Click on Servers
Right click Server
Edit Server Properties and click on Proxy server TAB
2) Restart the SEPM Services from services.msc
3) Login again to the SEPM
4) Restore the Proxy Settings .