When using a "Configure Computer" or "Apply System Configuration" task to join client computers to an Active Directory (AD), they do not correctly join when specifying one or more Organizational Units (OUs).
Symantec Agent Logs will show a failure with little or no additional information.
The NetSetup.LOG (default location: C:\Windows\debug\)
A specific syntax must be used when client machines are added to an OU.
Detailed below are a few example cases that show how to use the "Apply System Configuration" task with domain and/or OU joins in the Active Directory. For each of these cases, we will be using an Active Directory with the following structure:
└ OU 1
└ OU 2
└ OU 3
└ OU A
Case 1 - Joining a client machine to the root of the domain*
Case 2 - Joining a client machine to an OU that is one level deep
Case 3 - Joining a client machine to an OU that multiple levels deep
* This can only be done to client machines that are not presently in the domain. If the client is already joined to the domain and in an organizational unit, it cannot be moved to the root of the domain again. It will instead be moved to the lowest-level organizational unit in its current path, e.g., if the client were in OU 3, it would be moved to OU 1.
Deployment Solution 7.1 (All builds)