When Running PGP Desktop 10.2.0, you may note that some public keys are causing the following error in the logs:
Debug logs on client and on server will have following lines:
Received fault from getkeybykeyid request (err=-11980)
client request <GetKeyByKeyID> returning fault -11980 (unknown error)
get key by keyid failed: Invalid domain name specified
The Key ID of one of the keys on your keyring is not found on PGP Universal server when a key search is performed on keyservers in the keyserver list.
PGP Unable fails to locate the domain keys.$ADDRESS_DOMAIN during an attempt to search by Key ID in “ldap://keys.$ADDRESS_DOMAIN:389” as listed in keyserver settings.
Another possible reason for this may be a blocked network port.
This issue is fixed in the following release:
- PGP Universal Server 3.2.1 MP5
To remove the error, you must remove the keyserver "Keyserver of sender or recipient address (ldap://keys.$ADDRESS_DOMAIN:389)" from the keyserver list on your PGP Universal Server.
Please note that this action will change the behavior.
PGP Desktop 10.2.0
PGP Universal Server 3.2.0