Cannot create remote session files for saved connections to a specific host.

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Article ID: 156153

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Updated On:

Products

Symantec Products

Issue/Introduction

Cannot create remote session files for saved connections to a specific host.  The %appdata%\symantec\pcAnywhere\Quick Connect directory is deleted, and the product recreates the directory with incorrect permissions.

Cause

The permissions are incorrectly set. 
 

Resolution

To fix this issue, either grant full control access to the Quick Connect directory, or uninstall and reinstall the product.