Symantec Endpoint Protection 12.1 (SEP) increased the amount of flexibility and control SEP administrators have in deciding when SEP clients will initiate operating system restarts, for example, after upgrades or installations. These options can be configured within the Symantec Endpoint Protection Manager (SEPM) console.
This article will describe each of the options and explain their function.
Note: Client versions before 12.x do not support most of the restart options that are available in this version of Symantec Endpoint Protection. For instance, scheduled restart, hard restart, and auto restart are not supported by client versions before 12.x. Clients older than the 12.x version support only the Prompt and No Prompt options.
Restart Settings may be configured in the SEPM at the client-group level and in the Client Install Settings template for SEP client installations.
How to modify Restart Settings at the client-group level:
How to modify the Restart Settings for a Client Install Settings template:
Overview of the Restart Settings restart methods:
Note: If it is not necessary to restart the computer in order to complete the installation or migration, then SEP will not reboot the computer even if Forced restart, Delayed restart, or Custom restart is chosen. SEP only restarts the computer when a restart is needed in order to finish the upgrade or migration process. This behavior is by design in order to minimize unnecessary restarts.
Note: [Restart immediately if the user is not logged in] option is enabled with unmanaged client by default. If no user is logged-in to the system when the scheduled time expires, SEP will not wait for the user to logon to display the countdown prompt. Instead, it will directly restart the system.
Other Restart Settings options: