Symantec Management Console works fine at the Server but when users are opening the console on remote computers (Windows 7/Vista/XP) they get an error message HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials or the console simply doesn't open.
When the url is entered with FQDN the user is prompted a 2nd & a 3rd time,
The loop Back check was enabled.
Reboot the server.
If rebooting fails to allow access, check the below kb from microsoft
Quit Registry Editor, and then restart your computer
Symantec Management Platform 7.1 SP1
User is in the Symantec Administrator Role.
Anonymous Login is Enable in IIS