Emailed Reports are not being sent by Symantec Mail Security for Microsoft Exchange 6.x.x
You find the following Application Event Error:
Event Type: Error
Event Source: Symantec Mail Security Managed Components
Event Category: None
Event ID: 0
Description: Failure encountered while sending email with subject: Symantec Mail Security 6.5 for Microsoft® Exchange auto-generated report to one or more of the following recipient(s): [email protected]
Time : Thursday, September 15, 2011 1:23:42 PM
Outer Exception Type: System.Runtime.InteropServices.COMException
Outer Exception Message: The pickup directory path is required and was not specified.
Outer Exception Source: CDO.Message.1
---Outer Exception Stack Trace---
at Symantec.Cmaf.Reporting.DataAccess.ReportingDiskAccess.SendCDOMessage(MessageClass& cdoMessage, ConfigurationClass& cdoConfig)
at Symantec.Cmaf.Reporting.DataAccess.ReportingDiskAccess.SendEmailAsMHTML(String msgFrom, String msgRecipients, String msgSubject, String altTextBody, String filePath, String htmlFileName, StringCollection bodyParts)
Source : Symantec.Cmaf.Reporting.DataAccess.ReportingDiskAccess::SendEmailAsMHTML Thread:25
SendEmailAsMHTML at offset 953 in file:line:column <filename unknown>:0:0
Mail Security supports generating a consolidated Summary report for all of the servers in a server group. Mail Security stores report information on each server in the location that you specify. When you generate a consolidated report, Mail Security pulls the report information for each of the servers to create the consolidated report.
Reports > Views > Report Settings > Report Consolidation > Specify the shared location to store reports: Take note of the path you have especified.
More than one Exchange Server in a Server Group.
Microsoft Exchange Server 2003/2007/2010
Microsoft Windows 2003/2008