After installing PGP Desktop and rebooting you receive the following error.
The installation of PGP Desktop has not been initialized or the initialization settings have been deleted or damaged.
Please reboot your computer or manually lauch PGPtray and the setup assistant will help you initialize PGP.
This is caused by damaged PGP files.
To fix this issue you need to either delete the PGP Corporation folder or rename it to PGP Corporation_old
1. Quit PGP Tray should it be started. Right click the PGPtray in the taskbar and select Exit PGP Services.
2. Go to the systems Application Data folder. You will be directed to the Application Data folder if you go to Start --> Run
3.Type in %AppData% and click Ok.
4. In the Application Data folder you will find a PGP Corporation folder. Right click the folder and select "Rename"
5. Rename this folder to PGP Corporation_old
6. Now start the PGPtray again.
7. The following screen will appear. You will have to license PGP Desktop again and follow the steps on the screen to set up PGP.
Note: Should this not resolve the issue and it keeps reoccuring please make check if you have Pointsec installed. PGP Desktop and Pointsec are not compatible and can't be installed on the same PC.
This issue can occur on Windows XP, Windows Vista and Windows 7