Unexpected Server Error after installing Symantec Endpoint Protection Manager with Windows Authentication on a remote SQL Server


Article ID: 154453


Updated On:


Endpoint Protection


After you install the Symantec Endpoint Protection Manager with Windows Authentication using a remote SQL Server, an 'Unexpected Server Error' message appears, and Home, Monitors and Reports tabs are blank.

Unexpected Server Error



This appears to be related to a SQL Server ODBC driver compatibility issue.



If the SQL 2005 Client tools are installed and in use on the Symantec Endpoint Protection Manager, downloading and installing the Microsoft SQL Server 2005 Backward Compatibility Components on the server hosting SQL Server 2008 R2 may resolve this issue. Please see the following Microsoft page for more information: http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=b33d2c78-1059-4ce2-b80d-2343c099bcb4

Applies To

  • Remote SQL Server 2008 R2
  • Windows Authentication