MS SQL Servers with offline databases aren't returning any information for the Databases data class.
The method used to gather the information from SQL Server doesn't filter out offline databases. This causes an error when the database size is trying to be gathered.
This issue will be fixed in a future release.
As a work around you can download the attached InvConfigSrv.xml file and copy it to the following location on your SQL servers. %ProgramFiles%\Altiris\Altiris Agent\Agents\Inventory Agent.
NOTE: This Fix has not been through the QA process and should be used with caution. It is recommended you backup the current version in the above location before implementing the new XML.
Symantec Management Platform 7.0 Service Pack 5
Inventory Solution 7.0 Maintenance Release 2
Inventory Pack for Servers Maintenance Release 2