Error downloading kickstart file - PGP Universal Server 3.x

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Article ID: 153699

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Updated On:

Products

Symantec Products

Issue/Introduction


When installing the PGP Universal Server, you receive the following error:

Unable to download the kickstart file. Please modify the kickstart parameter below or press Cancel to proceed as an interactive installation.

Resolution


This is a known issue with the CD/DVD driver in CentOS. PGP Universal Server 3.x is based on a custom build of the CentOS operating system. The new CentOS operating system improves scalability and reliability, and supports a wider variety of hardware.

This error is resolved by simply pressing Enter which resumes the PGP Universal Server installation.