When running a Quickscan or Full scan on the system the window does not popup on the Client machine locally or remotely.
In the event viewer we see the Scan completed event.
The Svchost.exe calls the Savui.exe process for the window to popup, but due to a missing registry key the call does not get established.
To resolve this issue please perform the following steps.
Please remember to backup the Registry before making any changes.
1. Export the registry key "HKEY_CLASSES_ROOT\CLSID\CLSID" from a working computer and import it in the affected computer.
2. Create the missing registry key manually: