When the Application Metering 7.0.x Plugin is installed on a managed client computer, some 3rd party applications will fail to run properly. This has been detected with the following applications:
No specific error message will occur. Often times, the application will simply hang when executed.
These instructions can be used to apply the Point Fix which will exclude the applications listed above from monitoring by the Application Metering Agent.
Note: SnagIt32.exe, SnagIt.exe, and RegSvrEx.exe may still experience problems due to limitations of this solution.
Application Metering Plug 7.0.x