You're experiencing crashes of the Domino server
The following entry is found in the smspanic.txt file generated by SMSDOM:
Mon Apr 26 08:29:10 2010: SMSDOM Panic: smsnotes::CNotesNote::CNotesNote [Status string: : Name=SmsNotesStatus,Type=STATUS_ERROR,Error=Entry not found in index,[smsnotes::CNotesNote::CNotesNote]]
SMSDOM is trying to retrieve a note from a database for scanning, however the note is deleted/removed from the database before SMSDOM is able to open it.
The solution proposed in this article only applies to SMSDOM version 22.214.171.124. Any future build of SMSDOM (higher than 126.96.36.199) will already include this fix.
Applying the patch
If using SMSDOM 188.8.131.52, please follow the steps below.
If your SMSDOM build is lower than 124, please make sure to upgrade to build 124 before following the steps below.