Duplicate SEP (Symantec Endpoint Protection) system tray icon appears on Terminal Server Client for each connection to a Citrix Server
Multiple, duplicate SEP icons in local system tray of Terminal Server Client.
This may be due to the Seamless Desktop Integration feature of Citrix, where resources running on a Terminal Server may be made to appear as if they are running on the client.
See Citrix's Seamless Configuration Settings (http://support.citrix.com/article/CTX101644&searchID=26517783); specifically, the flag for DISABLE SYSTRAY AGENT.
Note: for multiple icons or processes on the Terminal Server itself, see the Symantec article below:
Terminal Server resources are consumed by multiple instances of Symantec Endpoint Protection processes
Please see the Symantec Endpoint Protection 11 Terminal Server and Citrix Best Practices White Paper.
Title: 'Best Practices for Symantec Endpoint Protection on Citrix and Terminal Servers'
Document ID: 2008112414453348
Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008112414453348?Open&seg=w