If you configure theGroup Update Provider (GUP) in a LiveUpdate Settings Policy to bypass the GUP after less than 10 minutes, the GUP may not download content updates. This occurs only when the GUP server is offline and Symantec Endpoint Protection Manager notifies the GUP clients that a new content update is available.
Symantec is investigating this problem to determine a solution. This document will be updated when new information or a solution is available.
To work around this problem, increase the bypass period to 10 minutes or more.
To increase the bypass time period