Users have various failures when attempting to sync an iPod or iPhone with iTunes when Symantec Endpoint Protection (SEP) is installed.
When attempting to sync the iPod or iPhone there are errors when attempting to sync with iTunes and again with Outlook for email syncing with the iPhone or iPod Touch.
To work around this issue, uninstall Application and Device control from the workstation. A restart of the workstation should not be necessary once this is done.
To remove Application and Device control: