Occasionally it is necessary to increase the verbosity of logs generated for validation servers, the Self Service Portal IdP, the Manager IdP, or VIP Enterprise Gateway console to troubleshoot an issue.
All logs for their respective components can be accessed from the Logs tab found in the main navigation menu of the VIP Enterprise Gateway.
Below are the available logging levels with their definitions. By default, logs are set to the INFO level.
|DEBUG||The log captures all possible transaction details, including stack traces of all exception events.|
|INFO||The log captures the general details that are needed to track how the server functions.|
|WARN||The log captures details of potentially harmful events: rejected transactions and exception events, which affect the server.|
|ERROR||The log captures details on the events that hinder the server or transaction but allow the server to function (the exception events that affect the server).|
|AUDIT||The log captures details of each and every transaction performed by the administrator such as authentication success and failure, configuration changes.|
Note: It is not recommended to leave the logging level set to anything other than INFO permanently as logs can quickly grow in size.
To change the logging level for a RADIUS validation server:
To change the logging level for the Self Service Portal IdP:
To change the logging level for the VIP Manager IdP:
To change the logging level for the EG console: