This article lists the important information that you may require while deploying and working with Symantec Data Center Security: Server and Server Advanced.
Is there a trial version?
Yes, you can use a free 90-days trial, which you can download from the following Symantec web site.
You can use trialware for:
For more information on using the trialware, see the Trialware guide.
To continue using Data Center Security: Server Advanced, you must purchase a license, and install the full kit on top of the trial management server installation. The
Data Center: Server Advanced software is automatically upgraded to the full version.
For instructions on upgrading from trialware version to licensed version, see the KB article.
How do I download the software?
After you purchase the software, you will receive an email from Symantec with the serial number. Using the serial number, you can download the software from File Connect. To be able to download from File Connect, you must have the serial number provided by Symantec. If you have not received an email from Symantec that includes your serial number, contact Customer Support team at 1-855-487-1449.
Note that the serial number is case-sensitive
For Data Center Security, you can download the following softwares from File Connect:
To download the software from File Connect
How do I ensure that the full product is downloaded successfully?
Ensure that the downloaded file size is same as that of the source file. Else, try the download again.
How do I ensure that my installation is successful?
To ensure that your installation is successful, log on to Unified Management Console, and navigate to Settings > Product Setup.
In the Product Setup page, the Status must appear as Configured, and the value against Version must display the product version you have installed.
Can I install the Data Center Security: Server Advanced agent in a silent mode?
Yes, you can install the Data Center Security: Server Advanced agent in a silent mode.
For more information on installing the agent in a silent mode, refer to Online help.
Can I migrate my data while I upgrade to Data Center Security: Server Advanced 6.7 MP1?
Yes, you can migrate your data while you upgrade.
While installing the Management Server and the Unified Management Console 6.7 MP1, the installation wizard provides you an option to migrate the data.
For more information on migrating the data, refer to Online help.
What does End of Support to VMware vCNS means?
VMware’s vCNS (vShield Manager) environment is not supported by Symantec Data Center Security: Server, Monitoring Edition, and Server Advanced 6.7 MP1 and later. This means, if you have guest virtual machines configured on the vCNS environment and have migrated to DCS:SA 6.7MP1, then Symantec will no longer provide any fixes or support for your guest virtual machines that are in the vCNS environment. Symantec recommends that you migrate to VMware NSX to protect your guest virtual machines.
How do I migrate from VMware vCNS to VMware NSX platform?
With the end of support to VMware vCNS, Symantec recommends that you migrate from VMware vCNS platform to VMware NSX platform to protect your guest virtual machines. See Migrating from VMware vCNS to NSX platform.
Can I view the Data Center Security: Server Advanced application in different languages?
Yes, you can view the Data Center Security: Server Advanced application in different languages.
To view Data Center Security: Server Advanced in a different language in your browser, do the following:
Note: The browser settings might slightly vary depending on the browser version you are using.
After you change the language settings, it is recommended to restart the browser. Alternatively, you can also press Ctlr + Shift + R on your keyboard to delete the cache and reload the page. For the various languages supported in Data Center Security: Server Advanced 6.7 MP1, see Localization support for Symantec Data Center Security: Server Advanced.
Whom should I contact if I have more questions?
If you have any further questions, it is recommended to:
For Data Center Security: Server, click https://support.symantec.com/en_US/dpl.63068.html
For Data Center Security: Monitoring Edition, click https://support.symantec.com/en_US/dpl.64288.html
For Data Center Security: Server Advanced, click https://support.symantec.com/en_US/dpl.63070.html
If you do not find a solution to your query, then you can post a question to the Symantec Data Center Security User Forum.
If you still need further information, contact our Customer Support team at: 1-855-487-1449