Remote task servers are not recognized by managed agent computers. The initial setup was that the Notification Server was installed as the only task server and the system was functioning as desired. Due to the number of task server agents reporting to the Notification Server additional task servers were added to alleviate the stress from the Notification Server. The remote task servers were assigned collection/s to manage but the computers in the collections still point to the Notification Server as the registered task server in the Task Management Portal of the console. The computers were rebooted and agents restarted numerous times with no change in the task server status. The task server services on the remote task servers were also restarted with no affect on the situation. The dates that agents originally registered were also from a previous date and do not change.
What do you do to resolve an issue like this?
Troubleshooting steps for agents not registering with remote task servers: