PLEASE NOTE: Because of the extreme complexity of using a Data Connector import rule for data recovery, the customer is strongly recommended to perform a database restore to recover their data. Symantec Technical Support does not provide data recovery services and is unable to assist the customer with recovering their data, regardless of the cause of the data loss. Because of this, Support can only guide the customer on how the following instructions work but cannot implement or perform the data recovery. Symantec Consulting Services can assist with data recovery and implementation. They can be reached at:
A Data Connector import rule can be used to export data from one Altiris database to another. The following instructions demonstrate how this works. Note: If the customer is needing extensive data copying, such as for data migration or data recovery, Data Connector is not the best tool to use for these processes. These instructions are therefore intended for a limited and/or small amount of data with straightforward data class mappings and little to no one-to-many associations needed to be brought over from one database to another. For information on performing data migration or data recovery, refer to the following article:
Can Data Connector be used to migrate data or perform a database restore?
Exporting and importing data from two databases can be accomplished by one of two Data Connector methods:
Instructions for how to export records from an old database to a .CSV file and then import these into a new database.
Instructions for how to export records from an old database directly into a new database.
How to import data using a Data Connector Import Rule