You need to run a Hardware or/and RAID diagnostics on your Messaging Gateway
Several symptoms may require users to run a Hardware diagnostic.
NOTE: Before you begin
NOTE: Use the system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. In addition, use only the program that came with your system (or an updated version of that program).
To run System Diagnostics or Memory Diagnostics from the Utility partition
If you experience a problem with your system, run the diagnostics before calling for technical assistance.
The purpose of the diagnostics is to test your system's hardware without requiring additional equipment or risking data loss.
If you are unable to fix the problem yourself, service and support personnel can use diagnostics test results to help you solve the problem.
System Diagnostics Features
The system diagnostics provides a series of menus and options for particular device groups or devices.
The system diagnostics menus and options allow you to:
When to Use the System Diagnostics
If a major component or device in the system does not operate properly, component failure may be indicated.
As long as the microprocessor and the system's input/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem.