Resource Manager "Licensed Software" section missing on Computer default view

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Article ID: 175045

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

When viewing the default view in Resource Manager for a computer, the "Licensed Software" section no longer appears in the middle pane when scrolling down.

Cause

This is a known issue.

Environment

8.5 RU2

Resolution

This issue is fixed in 8.5 RU3. For 8.5 RU2, please apply Rollup v3 or later in article: INFO5407

  1. Log into the SMP Server as the Application Identity.
  2. Download and extract the archive SMA_SMP_8_5_POST_RU2_v3.zip from the linked article to the SMP Server in a folder not in the Altiris install directories.
  3. Run the PFInstaller2.exe.
  4. Click Install to apply the fix.