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Unable to remove policy group from Bounce Attack Prevention policy

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Article ID: 174480

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Updated On:

Products

Messaging Gateway

Issue/Introduction

When attempting to remove a policy group from the Messaging Gateway (SMG) from the Spam > Email Spam Policies page, a pop up dialog prevents the policy group checkbox from being selected.

Resolution

This is a known issue and will be addressed with a future release.

Workaround

The Bounce Attack Prevention policy can be disabled for a policy group as follows:

  1. Go to Administration > Policy Groups
  2. Select the policy group you want to remove and click Edit
  3. Select the Spam tab
  4. Uncheck Enable bounce attack prevention for this policy group
  5. Click Save
     

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