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ITMS 8.1 RU(1-7) / 8.5 RU1: 'Execution Status' report may fail to complete when 'Only Most Recent for Computer' option is selected.


Article ID: 173889


Updated On:


Software Management Solution


Execution Status report may fail to complete when Only Most Recent for Computer option is selected.


Failure running this report. Please check the configuration of the query.

This is a generic error. It does not provided many details.


SQL queries used in the report are not optimal.


ITMS 8.1 RU (1-7).
ITMS 8.5 and 8.5 RU1


This issue has been reported to our Symantec Development team. SQL code has been optimized. 

For ITMS 8.1 RU7 users -> Please, go to INFO5191 to download and install the Cumulative 8.1 POST-RU7 fixes for Software Management (SWM).

For ITMS 8.5 - 8.5 RU1 users -> Please, install 8.5 RU2, when it is public  (ETA beginning of May). If it is required to get the fix earlier, please, contact Symantec Technical Support.