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Dell Servers create new resource records instead of matching existing predefined computers.
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Article ID: 173553
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Updated On:
Products
Deployment Solution
Issue/Introduction
Customer creates a predefined computer for a Dell 620 server (other Dell servers may be affected) and then boots to automation. A match is not made and a duplicate record is created.
Duplicate is created.
Cause
Dell servers are handled differently by the pectagent.
Environment
DS 8.x
Resolution
Code changes were made in the pectagent portion of the code. This fix is available in the '8.1 Post RU7 cumulative pointfix' and in 8.5 RU1.