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URLs for licensing or AV subscription required by the Content Analysis


Article ID: 168429


Updated On:


Content Analysis Software - CA Advanced Secure Gateway Software - ASG


There are various scenarios where the Content Analysis (CAS) fails to update the license/subscriptions or download the latest anti-virus (AV) and Malware Analysis (MA) patterns. These include but are not limited to:

  • The CAS device is located behind a firewall
  • The CAS device does not have direct access to the Internet
  • The CAS device can only access to the internet via a ProxySG or ASG device 


Verify that the CAS is allowed to access the required URLs on your Firewall and/or Proxy.

These are listed in the admin guide Page 20 in the version of the guide, just search for "Required URLs"