Inventory data for Oracle instances is not reported correctly from the UNIX/Linux Oracle database servers.

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Article ID: 164200

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Updated On:

Products

Inventory Pack for Servers

Issue/Introduction

Inventory data for Oracle instances is not reported correctly from the UNIX/Linux Oracle database servers if the 'oratab' files located on a client computer have extra characters at the ends of the lines.
 

No errors. Inventory not collected.

Cause

Deficiency in Altiris_DB_OracleDatabase-[platform].sh scripts logic.

Environment

SMP 7.6 HF7 + Inventory + Inventory Pack for Servers.

Resolution

7.6 HF7

Review this article https://support.symantec.com/en_US/article.INFO3459.html to get the latest cumulative fixes for Inventory and Inventory Pack for Servers (more information about  Inventory Pack for Servers here https://support.symantec.com/en_US/article.DOC7976.html). Install the latest cumulative fix(es). The current fix should be a part of 7.6_HF7_InvPack_v1 (name can be different).

 8.0
The issue is fixed in HF5 (https://support.symantec.com/en_US/article.DOC9490.html)