Adding file to nested folder in package builder adds file to root

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Article ID: 163351

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Updated On:

Products

Software Management Solution

Issue/Introduction

Adding files to a nested folder using the Software Library in the package builder adds file to the root instead of the selected folder

Cause

This is a known issue.

Environment

Software Management Solution 7.6 HF (Hot Fix) 7.

Resolution

This issue is fixed in 8.1.
A point-fix is available for version 7.6 HF7.

To apply the fix, please follow these instructions:

  1. Log onto the SMP (Symantec Management Platform) server as the Application credentials.
  2. Copy the contents of the attached archive to the SMP server to a location that is not within the Altiris install location.
  3. Run the PFInstaller.exe and follow onscreen prompts.

THIS HOT FIX HAS THE FOLLOWING KNOWN ISSUES:
After point fix is installed you need to reset IE settings to proper work of the java applet (Open Internet options -> Advanced Tab -> Under Reset Internet Explorer settings click button "Reset…" -> enable checkbox for Delete personal settings and click Reset button). Same issue if you want to rollback pointfix.

Attachments

7.6 HF7 SMF v3.zip get_app