Real-Time System Manager redirection and remote control via power control errors out, remote control does not work

book

Article ID: 163272

calendar_today

Updated On:

Products

Real-Time System Manager

Issue/Introduction

Real-Time System Manager redirection and remote control via power control errors out, remote control does not work

TypeError: xmlHttp. Open is not a function

Cause

Known issue

Resolution

NOTE: The fix for this issue is included in TECH235115

A point-fix is available for this issue on version 7.6 HF7.

  1. Download the attached files to a directory on the SMP that is not where Altiris is installed.
  2. Log onto the SMP as the Application Identity/credentials.
  3. Run the PFInstaller.exe to apply the point-fix.

Attachments

PF_3951836.zip get_app