7.6 HF7 Cumulative Point Fix

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Article ID: 162852

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Updated On:

Products

Management Platform (Formerly known as Notification Server) Asset Management Solution CMDB Solution

Issue/Introduction

This Point Fix addresses three issues, the problems can be

  1. Symantec Management Server Error - When trying to add an expression to a CMDB rule
  2. Custom Data Classes with an attribute defined as a "String" less than or equal to 7 displays NULL incorrectly
  3. Error "The data could not be loaded." When attempting to add a filter to a target from within the Target Builder accessible in Policies and Tasks
  1. Symantec Management Server Error
  2. No error but null values are not saved correctly
  3. The data could not be loaded 

Cause

  1. Data Classes where the Attribute name had a space were not being handled properly
  2. If the value in column has more characters, than defined, it is truncated. In the case of empty fields, the values are converted to [NULL()]. This is 8 characters and was being handled incorrectly.
  3. This occurred when the Filter being selected contained a single quote.  Single Quotes were not being properly escaped in the SQL Stored procedure.

Resolution

HOW TO INSTALL THIS POINTFIX

  1. Log in as administrator
  2. Retrieve files from the archive (7.6_HF7_SMP_PF3895068.zip) to the NS hard drive.
  3. Click on PFinstaller.exe 
  4. Click install files button

HOW TO UNINSTALL THIS POINTFIX

  1. Make sure that Backup subfolder is located in PFinstaller directory
  2. Execute PFInstaller.exe with administrative privileges (right-click > Run as administrator).
  3. Accept UAC (User Account Control) prompt, select Uninstall Files.

Attachments

7.6_HF7_SMP_PF3895068.zip get_app