This article lists the current system requirements and certified hardware list for Symantec Encryption Management Server 3.3.2. This article will be updated as additional platforms or other system requirements are tested and added for Symantec Encryption Management Server.
For client system requirements and platform updates, refer to the following KB articles:
TECH224417: Encryption Desktop for Mac OS X: http://www.symantec.com/docs/TECH224417
TECH224415: Encryption Desktop for Windows: http://www.symantec.com/docs/TECH224415
TECH224419: Drive Encryption for Linux: http://www.symantec.com/docs/TECH224419
Symantec Encryption Management Server can be installed on the following systems:
Symantec Encryption Management Server is a customized Linux OS installation and cannot be installed on a Windows server. Every Symantec Encryption Management Server requires a dedicated system that meets the system requirements listed below. The installation process deletes all data on the system and reconfigures it as a Symantec Encryption Management Server.
|Platform \ Functionality Added||Added in Release||Date Support Added|
|Removed support for Microsoft Internet Explorer 8*||MP12||February 18, 2016|
|VMware ESXi 5.5 and VMware ESXi 6.0||MP11||October 29, 2015|
*Note: Microsoft Internet Explorer 8 is no longer a supported web browser for performing any Symantec Encryption Management Server operations. For example, viewing the Symantec Encryption Management Server Online Help, performing the administrative tasks on the server, accessing the Web Email Protection, and so on.
The following hardware systems are added to the Symantec Encryption Management Server Certified Hardware List effective February 2016:
Symantec Encryption Management Server Certified Hardware List – Valid January 25, 2014 through July 1, 2016
You must obtain the latest version of this list for hardware purchasing decisions after July 1, 2016. The following systems are certified as the hardware for Symantec Encryption Management Server:
Although a broad array of other hardware may work well with Symantec Encryption Management Server, Symantec Encryption Management Server has been tested with, and is compatible with, the systems in this list.
Note: There is a possibility that when RAID is enabled on some of these systems, it might cause issues with Symantec Encryption Management Server. To resolve this issue disable RAID.
Note: Symantec Encryption Management Server supports additional memory beyond the minimum requirement but not exceeding 16 gigabytes.
To qualify as Symantec Encryption Management Server Certified Hardware, the server must be one of the versions listed and all components must be configured as specified. For Support purposes, if you change the sizes of hard disks in the same type of drive (for example, 36 GB SCSI to 73 GB SCSI), increasing memory configurations and processor speeds in the same type and family qualifies as the same system.
Supported Client and Symantec Encryption Management Server Version Combinations
Symantec Corporation supports backward compatibility for clients only. Symantec Encryption Management Server 3.3.2 supports managing policy of these versions and subsequent maintenance releases for each of the following:
Symantec Encryption Desktop
Note: Limited backward compatibility support means that legacy features, such as enrollment, policy download, logging and reporting are supported, but legacy clients cannot access the latest client features in Consumer Policy.
We recommend that you upgrade your Symantec Encryption Management Server and your clients, so that they are eventually on the same release. For the most current information on which client versions are supported, see the Knowledge Base.
Symantec Encryption Management Server supports the following mailservers:
Mailservers not on this list may not be fully compatible or supported.
Microsoft Exchange Server 5.5 is not a supported mailserver and has known incompatibilities, such as with LDAP Directory Synchronization.
Symantec Encryption Management Server Administrative Interface Web Browser Requirements
The Symantec Encryption Management Server administrative interface has been fully tested with the following Web browsers:
Mac OS X
Although the administrative interface works with other Web browsers, we recommend these browsers for maximum compatibility.
Symantec Encryption Web Email Protection Web Browser Requirements
Mac OS X
Supported Mobile Platforms for Symantec Encryption Web Email Protection and Symantec Encryption PDF Email Protection
Symantec Encryption Web Email Protection and Symantec Encryption PDF Email Protection support the following platforms for Smartphones and Tablets:
Smartphone System Requirements
|Operating System||Device||Web Browser|
|Android 2.3.6||Galaxy S II||Default Android 2 Browser|
|iOS 5.0.1||iPhone 4S||Safari 5.1|
|Android 4.0.3||HTC One X||Chrome 18 / Default Android 4 Browser|
Tablet System Requirements
|Operating System||Device||Web Browser|
|iOS 5.1.1||iPad3||Safari 5.1|
Note: Support of Symantec Encryption Web Email Protection/Symantec Encryption PDF Email Protection features may be limited by the functionality of the operating systems.
Symantec Encryption Satellite for Windows Requirements
Before you install, you must verify that your system meets these minimum requirements:
Microsoft Windows versions:
Symantec Encryption Satellite for Mac OS X Requirements
Symantec Encryption Management Server is compatible with the following LDAP directory products:
For directory synchronization, Symantec Encryption Management Server supports:
For Symantec Encryption Web Email Protection external authentication, Symantec Encryption Management Server supports:
Anti-Virus Software Compatibility
For information about antivirus compatibility, see the Symantec Encryption Desktop for Windows Release Notes or the Symantec Encryption Desktop for Mac OS X Release Notes.