How to Increase DLP Manager Service Logging Levels

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Article ID: 159534

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

How to Increase DLP Manager Service Logging Levels. This affects DLP Manager Service log output to the localhost log.

Resolution

To increase logging make the following changes in ManagerLogging.properties file:

Windows:

DLP 11.5 and older- \Vontu\Protect\config\ManagerLogging.properties

DLP 11.6 - 15.0 - \SymantecDLP\Protect\config\ManagerLogging.properties

DLP 15.1 - \Program Files\Symantec\Data Loss Prevention\EnforceServer\15.1\Protect\config\ManagerLogging.properties

DLP 15.X - \Program Files\Symantec\DataLossPrevention\EnforceServer\15.X\Protect\config\ManagerLogging.properties

Where X stands for 5,7 or 15.8.00000

Linux:

DLP 15.X - /opt/Symantec/DataLossPrevention/EnforceServer/15.X/Protect/config/ManagerLogging.properties

Where X stands for 5,7 or 15.8.00000

Note: Default value is INFO
com.vontu.logging.ServletLogHandler.level = FINEST
com.vontu.level = FINEST

A restart of SymantecDLPManagerService is required to pick up the change.