Clients that are connected to the network and communicating with no issues are added to the Cloud-enabled Management (CEM) policy. The clients receive the CEM policy but are not able to connect through CEM.
Log file on the client show the following errors:
The Application Identity had been set to use the long domain name instead of the short domain name.
To set the Application Identity to use the short domain name:
This will be fixed in a future release to handle both the long and short domain name.
Also check the following: