What recommendations can be made to ensure that Symantec Mobile Security 7.2 (SMS 7.2) and/or and Symantec Mobile Management 7.2 (SMM 7.2) will continue to function despite the loss of the server to which the mobile devices report?
|Important note: These instructions are provided "as is" and as general guidelines for backup and recovery of a Mobile Management or Mobile Security server. Symantec is not responsible for loss or damage in any part due to these guidelines. Each customer environment can potentially be configured differently, thus altering the validity of these instructions. It assumes you have implemented regular backup processes on other vital parts of your organizations infrastructure. This includes, but is not limited to, backup of Active Directory, DNS, Certificate Authority, reverse proxy hosts, Exchange, and SQL servers. It also assumes you run regular backup and recovery drills, validating your organization's business continuity and disaster recovery procedures.|
The management components of SMS 7.2 and SMM 7.2 are installed on the Symantec Management Platform (SMP), formerly known as the Altiris Notification Server. The Disaster Recovery documentation for this platform will cover all products which are installed on that platform, including SMS and SMM.
Important points to note:
|Additional information is available in the articles Backup and Recovery: Recommended Procedure for Symantec Mobile Management Servers and Backup and Recovery: Recommended Procedure for Symantec Mobile Security 7.2 Servers|