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Unable to export logs from Endpoint Protection Manager
Article ID: 154412
Updated On:
Products
Endpoint Protection
Issue/Introduction
When attempting to export logs or save reports from Symantec Endpoint Protection Manager (SEPM) using the web or Java console, a blank page and an error message appear.
"Internet Explorer cannot download ...
Internet Explorer was not able to open this Internet site.
The requested site is either unavailable or cannot be found.
Please try again later."
Cause
This is caused by the Windows Internet Options Advanced Setting "Do not save encrypted page to disk".
SEPM web pages are encrypted via HTTPS.
Resolution
- In the Windows Control Panel, open Internet Options
- On the Advanced tab, uncheck Do not save encrypted page to disk.
Feedback
Yes
No
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