Configuring the PGP Desktop 10 Sign and Encrypt Buttons with PGP Universal Server


Article ID: 153614


Updated On:


Symantec Products


This article details how to configure the PGP Desktop 10 Sign and Encrypt buttons for Outlook in a PGP Universal 2.12 server managed environment.



In PGP Desktop for Windows 10.0, a new feature is available for Microsoft Outlook 2002 SP3, 2003 (XP) SP3, and 2007 when used with Microsoft Exchange (MAPI) and SMTP email accounts. This new feature provides buttons to explicitly sign, encrypt, or sign and encrypt an email message.

In PGP Desktop 10, this option is disabled by default. The functionality for Sign and Encrypt buttons is enabled by editing the client preferences for the client policy.

This feature can only be enabled in PGP Universal Server 2.12 with the update for PGP Desktop 10 support.

To enable the Sign and Encrypt buttons for Outlook and Lotus Notes 

  1. Log in to the PGP Universal Server administrative interface.
  2. Click Policy > Internal User Policy then select the desired user policy.
  3. On the Policy Options: screen for the policy select the Advanced tab.
  4. Click Edit Preferences.
  5. In the Pref Name field, type mailEnableDesktopPlugin.
  6. For Type, select Boolean.
  7. In the Value field, type true.
  8. Click Save to update the client preferences.


Note: After configuring the client preferences to display the buttons, you must create rules within the Mail Policy to enable the buttons for managed PGP Desktop clients with PGP Universal 2.12 servers. Click here for an article on creating the Mail Policy rules for the Encrypt and Sign buttons.