PGP Desktop 10.1.x - Resolved Issues


Article ID: 153340


Updated On:


Symantec Products


This article details a list of resolved issues in PGP Desktop 10.1.x.


PGP Desktop 10.1.2


  • Resolved an issue that prevented users from accessing the PGP BootGuard screen to authenticate Windows systems. [28338]
  • Resolved the issue where files were corrupted if a file with hard links was shredded when emptying the Windows Recycle bin. [29706]


PGP Desktop 10.1.1


  • Resolved a conflict between PGP Desktop and the Windows Xperf tool from the Windows Performance Toolkit. [28564]
  • Resolved the issue where PGP NetShare could corrupt Microsoft Office 2007 files on Microsoft Windows 7 systems. [28664]
  • Made improvements to PGP Desktop when sending email using IBM Lotus Notes. [28648] Resolved an issue between PGP Desktop for Windows (when single sign-on is used) and certain Intel Wireless drivers. [28169]
  • Addressed an issue when using PGP Desktop for Windows and PCMIA SD cards. [26790]
  • Improved how PGP Desktop for Windows handles multi packet signed messages. [28821] Resolved a conflict between PGP Whole Disk Encryption and Microsoft System Center Configuration Manager. [28080]
  • Enhanced the content of email Non Delivery Reports from PGP Desktop. [28595]
  • Added the ability to customize the LDAP enrollment screen for PGP Desktop for Windows. [28976]


PGP Desktop 10.1.0 


  • General improvements have been made to the localized (French, German, Japanese, Spanish) text in the PGP Desktop (Windows and Mac OS X) user interface.
  • General improvements have been made to the stability of PGP Desktop. [20451]
  • User interface modifications improve support for the Americans with Disabilities Act (ADA) standards for accessible design.
  • PGP Desktop no longer interferes with the writing of Memory Dump files by the Windows Startup and Recovery application. [26952]
  • Resolved the issue where, in rare circumstances, you may have experienced a kernel panic when rebooting your Mac OS X system. [21509]
  • Resolved an issue where you could not change the FIPS setting in the PGP Desktop for Windows user Options after enrollment. [27026]
  • Improved the security of the PGP Tray in PGP Desktop for Windows and the PGP Engine in PGP Desktop for Mac OS X. [27842]
  • PGP Desktop now directly verifies certificate changes when communicating with TLS. [25249]
  • Resolved an issue where the McAfee Virus Scanner On Access Scanner would cause PGP Desktop for Mac OS X to force a re-enrollment. [26130]
  • Resolved an issue in PGP Desktop for Mac OS X where Japanese text was displayed instead of English in the Apple Help system. [27708]
  • Resolved an incompatibility issue with PGP Desktop and certificate validations that was introduced in Mac OS X 10.6.4. [27801]
  • Resolved an issue where you could not enroll to two systems at the same time in a Windows Domain environment when your profile data is redirected to a remote location. [26462]
  • Resolved a security issue which involved loading DLLs in target directories. For more information, see Bugtraq ID 42856 ( [28409]


  • Resolved the issues with key reconstruction when migrating from PGP Desktop for Windows in a standalone environment to a PGP Universal Server-managed environment. [27183]
  • Resolved the issue during re-enrollment of PGP Desktop for Windows if the user cancels out of the enrollment process. [27388]
  • Resolved an issue where PGP Desktop for Windows would not work if the My Documents folder had been moved to a custom location. [26172]
  • Addressed an issue where an unexpected Run As dialog box would appear during installation. [27220]
  • Addressed an issue where PGP Desktop for Windows installations would fail on certain Dell Latitude systems. [27549]

PGP Keys 

  • Improved compatibility with older PGP Keys. [25732]
  • PGP Desktop now searches keys using case-insensitive search (this reverts the search function to the default behavior in PGP Desktop prior to the version 10.0 release). [26791]

PGP Messaging 

  • When configuring a secure SMTP messaging service in PGP Desktop, STARTTLS now works properly for secure transmission of login credentials. [26399]
  • PGP Messaging is now properly disabled if the PGP Desktop for Mac OS X license does not permit this functionality. [26679]
  • Improvements made in PGP Desktop for detecting the offline status of PGP Universal Server. [25940]
  • Improvements made to smart card/token handling when the user's PIN is not required to send email. [25139]
  • When PGP Desktop is installed on PGP Desktop for Windows systems running Symantec Enterprise Vault Client, all email messages in the Microsoft Office Draft folder are no longer sent when replying to or forwarding an archived email message. [24974]
  • Resolved an issue where the PGP MAPI Proxy in PGP Desktop for Windows would fail to decode messages when Symantec Enterprise Vault 2007 was also installed on the system. [25490]
  • An incompatibility issue with Symantec Endpoint Protection has been resolved in PGP Desktop for Windows when connecting to proxy mail from a POP3 server that does not support TLS. [27094]
  • PGP Desktop has improved support for preserving file names that include incorrectly encoded spaces. [26653]
  • Resolved an issue in PGP Desktop where signed S/MIME email messages from Microsoft Entourage on Mac OS X were decrypted with bad signature. [27299]
  • PGP Desktop can now decrypt emails that are sent using Hushmail from Hush Communications. [26485]
  • If an email message is bounced because encryption keys are not found for some recipients, and the advanced preference is set to show keys not found, PGP Desktop will display the SMTP email addresses for these recipients in the non-delivery receipt message. For more information, see support . [27330]

PGP NetShare 

  • Improved the overall performance of PGP NetShare. [26099, 26312]
  • PGP NetShare DLLs will no longer be registered in the system if the PGP_INSTALL_NETSHARE=0 option is used in the command line using msiexec.exe to install PGP Desktop. [23267]
  • Enhanced PGP NetShare encryption operations so that they no longer entirely abort when encountering common errors. [26129]
  • Resolved the issue where saving Microsoft Office documents to a remote PGP NetShare-protected share could cause the Office application to hang. [26314]
  • Added support for a Windows Registry DWORD value that will disable DFS path matching in PGP NetShare encrypted DFS file shares. To disable DFS path matching, add the following registry DWORD and set the value to 0: [26965] \\HKEY_CURRENT_USER\Software\PGP Corporation\PGP\NetShareDfsMatching
  • On Microsoft Windows 7 systems, you can now run an executable program located in a PGP NetShare-protected directory on a remote server. [25525] VResolved an issue in PGP NetShare where saving large PGP NetShare-protected Microsoft Office files (5MB or larger) caused Office programs to stop responding. [28257]
  • PGP NetShare no longer fails with bad parameters when protecting files using UNC paths on Windows XP or Windows 2003 systems that are running French, German, or Spanish operating systems. [28293]
  • On Windows 7 systems, when accessing remote protected files that have been made available offline, PGP NetShare no longer displays a message that the file is corrupt and cannot be opened. [26884]
  • PGP NetShare on Microsoft Windows 7 systems no longer corrupts Microsoft Access 2007 databases when located on network shares. [28369]
  • Resolved the issue with PGP NetShare when at least one Microsoft Windows 7 client with write access is accessing a shared Microsoft Access database which is also being accessed by other clients concurrently. [27252]

PGP Portable 

  • PGP Portable creation no longer fails when the next available drive letter is in use. [25667]
  • Resolved an issue in PGP Portable where copying large directories containing multiple files and folders could fail if a certain specific file name creation pattern was used. [26229]
  • Resolved an issue with PGP Portable where data beyond 4GB could be read or written when accessing the PGP Portable disk. [26943]

PGP Viewer 

  • If you are using a new installation of Thunderbird version 3, PGP Viewer now successfully copies messages to the Inbox if an Inbox folder does not exist. The Inbox folder now is created automatically for new installations of Thunderbird. [25604]
  • PGP Viewer can now successfully open and decrypt .gpg messages. [25885]

PGP Virtual Disk 

  • PGP Virtual disks created using PGP Desktop for Windows are now mounted correctly with PGP Desktop for Mac OSX. [27097]

PGP Whole Disk Encryption 

  • Resolved the issue so that PGP Desktop no longer installs the PGP WDE driver if PGP WDE is specifically omitted when using the msiexec.exe command to install PGP Desktop for Windows. [26989]
  • Resolved issues with occasional issues when PGP WDE on Windows 7 64 bit systems did not properly resume from hibernation. [27001, 27634]
  • Resolved incompatibility issues with IBM ThinkVantage Fingerprint software. [21036]
  • Resolved an interoperability issue with many backup utilities, including Iron Mountain Connected Backup/PC Agent, where backups would fail on PGP WDE-encrypted disks. [26024]
  • Resolved the issue where PGP WDE-encrypted systems with multiple CPUs would encounter a blue screen error when under heavy load. [27027]
  • Resolved incompatibility issues with Hewlett-Packard systems using the Insyde BIOS. [26112]
  • Resolved the issue when Windows failed to load properly when booting to the Windows partition after upgrading to PGP Desktop for Mac OS X version 10.0.2 with Apple Boot Camp installed. [26871]
  • Recovery partitions are no longer reported as unencrypted partitions to PGP Universal Server. [26662]
  • Re-enrolling when local self recovery is disabled by policy no longer causes PGP WDE SSO to fail. [27092]
  • Resolved the issues with PGP WDE so users with roaming profiles can authenticate at PGP BootGuard on multiple systems. [27561]
  • Resolved the issue with PGP Desktop for Mac OS X so that Macintosh computers can now enter sleep mode when idle. [25691]
  • Resolved incompatibility problems between PGP Desktop for Mac OS X and software from Centrify Incorporated. [27489]
  • Improved the overall stability of PGP Desktop on PGP WDE-only installations when the system is idle. [27850, 27871]
  • Removed unnecessary text from the PGP Whole Disk Encryption enrollment screens where you were prompted to contact your IT Administrator. [24787]
  • Resolved an issue in PGP WDE Local Self Recovery where empty answers would be accepted on secondary encrypted systems. [27783]
  • Resolved an incompatibility between PGP Desktop for Windows version 10.0 and BeCrypt software. [26982]
  • Improved the security of password handling when using PGP WDE with Windows single sign-on. For more information, see support article .[26880]
  • Resolved the issue where certain Microsoft Windows Vista and Windows 7 systems (using the Intel 8/9/10 R chipset) and custom power settings displayed a blinking cursor when resuming the system. [28220]
  • Worked around BIOS implementation problems when SATA mode is set to AHCI on some laptops, such as the Dell E4xxx/E5xxx series, so that PGP WDE no longer displays a blinking cursor at PGP BootGuard. [26707]
  • PGP WDE no longer displays a blue screen error when logging in to PGP BootGuard as a single sign-on user. This issue occurred on some laptops that have Intel GMA (graphics accelerator) or Symantec anti-virus drivers installed. [27264]
  • Resolved an issue where a user who had previously enrolled on a Microsoft Windows XP system and created local self recovery questions could not recover the disk when also enrolled on a Microsoft Windows 7 system. [28190]