Unable to login to Symantec Endpoint Protection Manager (SEPM) console and cannot start the embedded database service.
Unable to start the embedded database service with message:
"The Symantec Embedded Database service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service".
Multiple entries in the err.log under C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db folder:
"07/06 16:53:26. Fatal error: Could not open/read file: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\log\traffic\4F9B3F56C8C8010801CC5461C422B1F4.tmp.dat
This issue is possibly caused by the SEPM unexpectedly shutting down while processing traffic logs, and being unable to successfully complete this transaction upon restarting.
The following steps have been shown to resolve this issue, depending on the version of Symantec Endpoint Protection Manager installed.
14.0.xx and later:
Symantec Endpoint Protection 14.0.x and later