This article describes how to download and update definitions for Symantec Endpoint Protection (SEP) clients using .jdb files.
In a managed environment, the Daily Certified or Rapid Release .jdb file can be used to update virus definitions for the SEP client. SEP clients will need to have third-party content management enabled before a .jdb can be applied.
Windows 32bit: %ALLUSERSPROFILE%\Symantec\Symantec Endpoint Protection\CurrentVersion\inbox
Windows 64bit: C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\inbox
If a third-party management update fails, the content copied to the inbox will be moved to a folder called "invalid". Possible reasons for failure include:
For more details on third-party management and updates regarding clients, see Using third-party distribution tools to update client computers.