A file, folder, file extension or application needs to be excluded from being scanned by one or more features of the Symantec Endpoint Protection (SEP) client.
Such exclusions can be configured for managed SEP clients using Centralized Exceptions policies in the Symantec Endpoint Protection Manager (SEPM) console.
Exceptions policies contain exceptions for the following types of scans for Windows-based operating systems:
Follow the instructions below to make the type of exception required:
Creating exceptions for Windows Platform
Creating exceptions for Mac Platform
Creating exceptions for Linux Platform
Note: The 14.3 RU5 SEPM added support for the wildcards asterisk (*) and question mark (?) anywhere in a file path for Windows clients using 14.3 RU5 and newer. Rather than adding each file by name, you may use wildcards to exclude groups of files and folders from scans.
Prior to 14.3 RU5 client, Wildcard variables such as * and ? are not supported for Known Risks, File, or Folder exceptions. As for file level exception you need to specify the complete path of the file, and for Folder level exception you need to specify the folder path and when "Include Subfolder" is checked it will exclude every single file and folders inside the parent folder; the Folder exceptions screen will accept * and ? but they will be treated as literal characters not wildcard variables. The ? wildcard is supported for Extension exceptions, the * wildcard is supported for Trusted Web domains exceptions.
Note: For File and Folder-based exclusions, the Full Path to the file must be specified, unless a "Prefix Variable" is selected. If a "Prefix Variable" is selected, the path specified should be relative to the selected "Prefix Variable"
Note: If you are unsure about what type of exception to make please see the chapter entitled "Managing Exceptions" in the pdf "Installation and Administration Guide".